Faqs
Products & Features
What products do you sell?
We specialize in unique giftware and home decor, including metal vintage vehicles (cars, planes, trains, bicycles, and scooters), decorative metal accessories, and handcrafted decor pieces that add charm to any space.
Are your products handmade?
Yes, many of our metal models are handcrafted, which means each piece is unique and may have slight variations in color and finish.
Do your products function like real vehicles?
No, our metal cars, planes, and bicycles are decorative models and not intended for actual use. However, they make excellent display pieces for home, office, and gift-giving.
Do the models have moving parts?
Some of our products feature movable wheels, propellers, or other small functional details, but they are primarily for display rather than play.
Shipping & Delivery
Where do you ship to?
We currently offer shipping anywhere within Australia. If you’re unsure whether we can deliver to your area, please contact us.
How long does shipping take?
Shipping times vary based on location. Typically: - Domestic orders: 7-10 business days You’ll receive tracking details once your order ships.
How much does shipping cost?
Shipping charges are determined by your location and the size of your order. For customers across Australia, orders over $100 are eligible for free shipping as an added benefit. The exact shipping fee will be displayed at checkout before you complete your purchase.
Returns & Orders
What is your return policy?
We accept returns within 30 days of delivery if the item is unused and in its original packaging. If your product arrives damaged, please contact us with photos so we can assist you.
Do you offer wholesale or bulk discounts?
Yes! If you’re interested in purchasing in bulk or for retail, please reach out to us for pricing and availability.
Contact & Support
How can I contact you?
You can reach us via Customersupport@lumimint.org or through our contact form on the website. We’re happy to help!